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Terms of Service

Last updated: February 28, 2026

Welcome to MoliSpace. These Terms of Service ("Terms") govern your access to and use of the MoliSpace website, platform, and services (collectively, the "Service") operated by MoliSpace ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Description of Service

MoliSpace is an online marketplace that connects businesses ("Clients") with independent creative professionals ("Creators") for the production of visual content including product photography, videos, and related creative services. MoliSpace acts as a platform facilitating transactions between Clients and Creators. MoliSpace is not a party to any agreement between a Client and a Creator, and MoliSpace does not directly produce, guarantee, or endorse any specific creative work.

2. Eligibility and Account Registration

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use the Service. By creating an account, you represent and warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. How the Service Works

Posting Tasks: Clients post creative tasks describing their needs, including reference materials, specifications, and budget.

Creator Assignment: A vetted Creator is assigned to the task and delivers a first draft, typically within 24 hours for images and 48 hours for videos.

Review and Revisions: Clients review deliverables and may request revisions as specified in the applicable pricing plan.

Approval and Payment: Payment is only processed after the Client approves the final deliverables. Clients are not charged until they confirm satisfaction with the work.

4. Pricing and Payment

Pricing for services is as listed on the MoliSpace website at the time of order placement. All prices are in U.S. dollars unless otherwise stated.

Payment is collected only after the Client approves the final deliverables. We accept major credit cards and other payment methods as displayed on the Service. All payments are processed through our secure third-party payment processor.

If a Client does not approve the deliverables after the allotted revision rounds, the Client is not obligated to pay and the task may be cancelled. MoliSpace reserves the right to modify pricing at any time, but changes will not affect orders already in progress.

5. Intellectual Property and Content Rights

Client Content: You retain all rights to content you upload to the Service (reference images, brand assets, briefs). By uploading content, you grant MoliSpace and the assigned Creator a limited, non-exclusive license to use such content solely for the purpose of fulfilling your task.

Deliverables and Commercial License: Upon full payment, the Client receives a perpetual, worldwide, non-exclusive commercial license to use the deliverables for any lawful business purpose, including but not limited to e-commerce listings, advertisements, social media, packaging, and print materials. The Creator retains the underlying copyright but grants the commercial license described herein.

MoliSpace Platform: All content, design, software, and branding of the MoliSpace platform are owned by MoliSpace and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works of the platform without our prior written consent.

6. User Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
  • Upload content that is defamatory, obscene, infringing, or otherwise objectionable
  • Attempt to circumvent the platform by directly contacting Creators outside of MoliSpace for the purpose of avoiding platform fees
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Use automated systems (bots, scrapers) to access or interact with the Service without our express permission
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

MoliSpace acts as a marketplace platform and does not guarantee the quality, accuracy, timeliness, or completeness of any work produced by Creators. While we vet all Creators and maintain quality standards, the final creative output is the responsibility of the individual Creator.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOLISPACE, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

MOLISPACE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO MOLISPACE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

9. Indemnification

You agree to indemnify, defend, and hold harmless MoliSpace and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; or (d) any content you submit through the Service.

10. Dispute Resolution

Informal Resolution: Before filing any formal dispute, you agree to first contact us at admin@moli-app.com and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration: If we cannot resolve the dispute informally, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted in San Francisco County, California, unless both parties agree to a different location or virtual proceeding.

Class Action Waiver: YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Small Claims Exception: Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the jurisdiction of such court.

11. Termination

You may terminate your account at any time by contacting us at admin@moli-app.com. We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice.

Upon termination, your right to use the Service ceases immediately. Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, limitation of liability, indemnification, and dispute resolution.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any modifications constitutes acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in San Francisco County, California.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and MoliSpace regarding your use of the Service and supersede all prior or contemporaneous understandings and agreements, whether written or oral.

16. Contact Us

If you have any questions about these Terms, please contact us at:

MoliSpace

Remote-first team based in California, USA

Email: admin@moli-app.com